I’m Marci and I understand digital.

I am a New York-based digital strategist with a background in experience design. I work with agencies, Fortune 500 companies, and startups to figure out how to best meet their brands’ needs on the web. Learn more...

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Cusp E-Commerce Site

Cusp E-Commerce Site

Role: Information Architect (via createthe group)
Dates: October 2007 – November 2007

Cusp is a small chain of mid-level fashion stores located in Washington DC, LA, and Chicago (to clarify for New Yorkers like myself, their inventory and style is similar to Scoop, Intermix, or Big Drop). They came to createthe group to bring their inventory online through an e-commerce site.

To kick-off the process, I created a set of personas using demographic research to enable us to focus our design. We referred to these throughout our design process, which strove to enable all the cutting-edge functionality of modern e-commerce systems while maintaining the brand’s fun, engaging feel.

Unfortunately, one of the most innovative (and my favorite) features didn’t make it to the final implementation: a sidebar that captured the user’s browsing history, with the capability to “pin” favorites, fully integrated with the shopping cart.